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Frequently Asked Questions
About Our Garage Door Repair Services

 

Can you repair all types and brands of garage doors?

Certainly, we specialize in servicing all major types of garage doors. In the vast majority of cases, we can indeed repair virtually all types and brands. Over the years, different garage door manufacturers have experimented with various designs for hinges, tracks, spring systems, and panels. While it's true that some of these components may have become rare or discontinued, such occurrences are relatively infrequent.

In most situations, we can identify suitable alternatives or reconfigure the hardware to restore the functionality of your garage door. Our commitment is to find solutions that work for you, ensuring your door operates smoothly and safely.

Do you offer emergency garage door repair services?

Absolutely! While our typical operating hours are from 8am to 6pm, we understand that garage doors have a schedule of their own. It's not uncommon for customers to encounter issues with their doors, especially at the most inconvenient times, such as the night before a vacation. In situations where your garage door refuses to open, close, gets stuck partially open, or poses any safety concerns, we're here to help.

What is the typical cost of garage door repair?

Determining the cost of garage door repair can be somewhat complex due to the diverse range of components involved. Individual parts can vary significantly in price, with some as low as $20 or $30, while larger or more customized integral parts, such as high-quality, feature-rich garage door motors, can surpass $1,000. A standard repair service typically encompasses a tailored selection of hardware designed to address your garage door's specific requirements, along with a fixed labor charge.

What are the common signs that my garage door needs repair?

Paying attention to any noticeable changes in your garage door's behavior is key to detecting potential issues. If you suddenly notice that the door has become louder, the motor is running with increased effort or noise, or you hear loud squeaks, pops, or cracking sounds, these can all be indicators that your garage door may require attention. These signs might point to either minor adjustments or more substantial repairs.

However, it can be challenging to determine the exact nature of the problem on your own. To ensure safety and prevent minor issues from escalating into major repairs, we offer a complimentary inspection service. We're committed to addressing any concerns promptly, whether it's a broken spring, a noisy garage door, one that's off track, stuck in the open position, or exhibiting loose cables. Your peace of mind and safety are our top priorities.

Is it safe to attempt DIY garage door repairs?

 Engaging in DIY garage door repairs can pose significant risks and dangers. Garage doors are massive objects constantly under high tension. If not handled with the proper understanding and protocols, there's a substantial risk of accidents and injuries. Issues like improper balance, misalignment, inadequately secured parts, or incorrectly sized components to support the door's weight can create substantial safety hazards.

To highlight the seriousness of the matter, the US Consumer Product Safety Commission reports that over 30,000 individuals are injured by broken or faulty garage door systems every year. Attempting an incorrect diagnosis and repair can also lead to more costly and severe problems in the future.

For your safety and the longevity of your garage door system, it is strongly recommended to enlist the expertise of a trained technician. They can conduct a comprehensive inspection and evaluation of all elements of your garage door system, ensuring that any necessary repairs are carried out safely and accurately. Your safety is our top priority, and professional intervention is the best way to guarantee it.

How often should I have my garage door serviced or inspected?

Generally, a yearly maintenance schedule is typically sufficient for most garage doors. However, in specific circumstances such as extreme climates, doors experiencing high traffic, or exceptionally heavy doors, it may be more advisable to opt for bi-annual maintenance, scheduling service twice a year. This tailored approach ensures that your garage door remains in optimal condition, taking into account the unique factors affecting its performance.

Do you provide free estimates for garage door repairs?

Absolutely, we do not charge any fees for simply coming to your location and inspecting your garage door. Our priority is your safety, and we believe it's essential to offer this service without any cost to the customer. We want to ensure that you have the opportunity to address any potential garage door issues promptly, without the concern of incurring charges for a simple inspection. Your safety and peace of mind are our primary concerns.

What kind of warranty do you offer for your repair services and parts?

Our warranties for repair services and parts can vary based on the specific service and the manufacturer of the system involved. Typically, parts warranties fall within the range of 3 to 5 years on average. As for labor, we provide a warranty of 180 days on the work performed. This means that if there are any additional adjustments required after a repair or installation within this time frame, it won't result in any added expenses for the customer. Our warranties are designed to provide you with peace of mind and ensure the longevity of the service we provide.

Do you provide garage door opener repair and replacement services?

Yes, we offer comprehensive services for repairing and replacing garage door openers, working with major brands such as LiftMaster, Chamberlain, Genie, and more.

Do you carry replacement parts on your service vehicles?

Absolutely, we maintain a comprehensive inventory of parts on our service vehicles, covering the essentials for most standard repairs. This ensures that we can typically complete repairs on the same day we visit your location. In the rare instance that a repair requires a part beyond what we typically stock, we often have the capability to source these additional components locally and have them installed on the very same day, minimizing any inconvenience to you. Your convenience and the swift resolution of your garage door issues are our priorities.

How long does it usually take to complete a garage door repair?

 In most cases, a garage door repair can be efficiently completed within a span of 1 to 2 hours. For the installation of a new garage door, you can expect the process to take approximately 3 to 4 hours or more, depending on the complexity of the work involved. Rest assured, we are committed to providing you with a timely and satisfactory service, ensuring your garage door operates smoothly.

Are you licensed and insured?

Absolutely, we take your peace of mind seriously. We are fully licensed, bonded, and insured, ensuring that when we work on your door, you can have complete confidence that both your property and your investment are fully protected. Your safety and satisfaction are our top priorities as we take care of your garage door needs.

Can you assist with tasks like garage door opener remote programming?

Certainly, we offer a range of programming services to address your specific needs. This includes programming tasks such as remote controls, exterior keypads, vehicle homelink systems, and setting up MyQ wifi app integration. Your convenience and the seamless operation of your garage door are important to us, and we are here to provide these services to meet your requirements.

What steps should I take to maintain my garage door and prevent future repairs?

 One of the simplest yet highly effective maintenance tasks that anyone can perform is the application of a high-quality, heavy-duty lubricant to the hinges and moving components of the garage door. It's crucial to make an informed choice when selecting lubricants; for instance, using WD-40 may prove more detrimental than beneficial in the long term. Instead, opt for lubricants like silicon or white lithium spray, as not all lubricants offer the same advantages.

While basic lubrication is relatively user-friendly, there are other maintenance tasks and adjustments, such as spring fine-tuning or roller replacements, that may seem straightforward but can pose risks if not executed correctly. If you have any questions or concerns about garage door maintenance, please do not hesitate to seek advice from a qualified garage door professional. Your safety and the longevity of your garage door system are our top priorities, and we are always available to offer expert guidance and assistance.

Do you provide any discounts or promotions for garage door repair services?

Certainly, we are pleased to offer discounts to seniors, military personnel, and first responders as a token of our appreciation for their service and dedication. Your satisfaction and the affordability of our services are important to us, and these discounts reflect our commitment to providing value to our community heroes and senior members.

 Can you repair or replace damaged garage door panels?

Absolutely, we have the capability to repair or replace damaged garage door panels, provided that the specific make and model of the garage door is still in production and replacement panels can be obtained. We're committed to exploring reasonable solutions to ensure the functionality and aesthetic appeal of your garage door are restored to your satisfaction.

What safety features should I look for in a new garage door opener?

When considering safety features in a new garage door opener, it's important to start with the standard safeguards. These include safety eyes, which are mounted near the tracks at the bottom of the door opening, and the safety pressure reverse function. The safety pressure reverse detects excessive resistance while the door is opening or closing, prompting the motor to either stop or reverse the door's movement.

In addition to these fundamental safety features that all newer openers are required to have, there are advanced options available. Some modern garage door openers come with Wi-Fi systems that allow you to manage the opener using your smartphone. They may also feature built-in security cameras, giving you the ability to monitor your garage from an app. In certain cases, there are automated deadbolts that attach to the door tracks, enhancing security.

As a cutting-edge addition, LiftMaster offers a new product—an external keypad with a built-in camera. This innovation allows you to see the area just outside your garage door, particularly if anyone attempts to enter your garage using the keypad without your authorization. These features provide not only convenience but also added peace of mind when it comes to your garage security.

 Are there any noise reduction options available for my garage door?

Are there any noise reduction options available for my garage door?

Answer: Yes, there are actually a variety of products and solutions available to make a noisy garage door quieter. One of the most significant improvements can be achieved by updating the motor. We offer exceptionally quiet and smooth-operating motors that can make a substantial difference in reducing noise. Additionally, replacing older rollers with new nylon ones equipped with ball bearings can significantly decrease noise levels.

We even have specially designed door hinges that are engineered to operate in complete silence. In some cases, noisy garage doors may be due to sagging door panels from general wear and tear, which can be reinforced to mitigate noise. And don't underestimate the impact of regular maintenance on garage door parts and hardware, as it can play a pivotal role in reducing noise. We're here to help you explore these noise-reduction options and enhance the tranquility of your garage space.

How can I troubleshoot common garage door problems before calling for service?

Troubleshooting common garage door problems can begin with some simple observations. Start by stepping back and running the door, paying attention to any unusual sounds or jolts in its movement. These can be early indicators of issues that may require attention.

Another telltale sign is if the door is challenging to operate manually or refuses to move smoothly. These symptoms often suggest that the door is out of balance, which could be a contributing factor to the problem. By observing these basic cues, you can gain valuable insights into the condition of your garage door and potentially identify issues before they escalate, saving you time and money on service calls.

Do you provide 24/7 customer support or scheduling for repairs?

Yes, we are here to assist you around the clock. We offer over-the-phone scheduling and customer support, ensuring that you can reach us whenever you need assistance. In many cases, we can even help diagnose more minor garage door issues remotely, such as troubleshooting an activated lock on a garage door opener button or addressing problems caused by misaligned sensors. Your convenience and satisfaction are our priorities, and we're here to provide prompt support whenever you require it.

Can you repair all typs of garae doors?
Do you offer emergecy garage door sevices?
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